Repairs and Returns – Australia

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Returns & Repairs – Australia Customers

At Glitzy Business, we proudly offer free lifetime repair on any Fifth Avenue Collection jewellery purchased through us in Australia. Your sparkle is our priority! 💎✨

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Free Repair Policy

If your jewellery has been damaged or needs repair:

1. Contact Glitzy Business first:
   📧 Email info@glitzybusiness.com with a photo of the damaged item
   – We’ll locate your purchase record and confirm the next steps
   – This ensures we remain responsible for your order as your original seller
2. Once approved, package the item securely and send to:

Fifth Avenue Collection Pty Ltd.
Unit 15, 44 – 56 Hampstead Road
Maidstone, Victoria 3012

⏳ Please allow 6–8 weeks for return of your repaired item.

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Handling Fee (After 6 Months)

If you are returning your item for repair more than 6 months after purchase, we request a $5 AUD handling fee to assist with shipping and processing.

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Other Returns

For change-of-mind or other return inquiries, please contact us directly:

📧 info@glitzybusiness.com

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Your Consumer Rights

Glitzy Business complies fully with the Australian Consumer Law. You are entitled to a refund, replacement, or repair if your jewellery is faulty, not fit for purpose, or doesn’t match its description.

🛡️ Learn more here:

🔗 https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel